Qantas Ultimate $450 Travel Credit now restricted

By craig1556 | Feb 22, 2019, 11:19 AM
I've just tried to use the Travel Credit for flights to NZ on the AMEX site - like i did last year - and the return cost was $420 more than on Qantas' website! I called AMEX and they said they would not be reflecting any offers or special prices/sales going forward. No point to the travel credit anymore then! You only get the discount on full price fares. It appears the website recognises you have the credit...
No member give thanks

By Pcoder | Feb 22, 2019, 11:36 AM
Hopefully it isn't true. I'm thinking it might be a system issue as I can't see a change in any of there terms and conditions. I'd lodge a complaint as when they advertise the card there is no mention of this (which could be false advertising)

Also the person you may have contacted maybe not be giving you the full information as I've had a bit of contact with there call centres recently and got wildly different information each time I called. I've also found the customer service has been lacking recently.
Last edited by Pcoder at Feb 22, 2019, 11.37 AM.
No member give thanks

By craig1556 | Feb 22, 2019, 12:08 PM
Hi no, I called again and was told that Qantas issue different terms and conditions for different sales. And the Tasman Sale that is on currently is only bookable directly with Qantas. Full fares only with this sale on the AMEX site, and therefore to use the travel credit with
Last edited by craig1556 at Feb 22, 2019, 12.09 PM.
No member give thanks

By Pcoder | Feb 22, 2019, 12:42 PM
Is it available with other travel agents?
No member give thanks

By qticaw | Feb 25, 2019, 07:31 PM
I think I recall reading the $450 voucher is valid for Qantas domestic only?
Recently used mine and price was same on Amex travel as on Qantas website.

Last edited by qticaw at Feb 25, 2019, 07.32 PM.
No member give thanks

×
×

Forgot Password

If you’ve forgotten your password, simply enter your email address below, then click 'Submit'. We’ll send you an email to re-activate your account and enter a new password.

×

Resend activation email

If you have not received the activation email, simply enter your email address below, then click 'Submit'. We’ll send you an email containing the activation link.

×