Separate Virgin Australia lounge for business class?

By John Phelan | Jul 11, 2019, 09:26 PM
Would it be nice? Sure.

Would it remove any hassles you see (as listed) in a standard lounge? No because half of those people causing the mess will just be moving next door into a Platinum/Business Class lounge.

Could they do better in their current lounges? No doubt. I'm sure every airline could.

I'd be curious to know, if they were looking to expand lounge footprints or create second lounges, would there actually be the space within airports to allow for this? I mean you take the VA lounge in Adelaide, whilst it's functional, the footprint certainly appears to be an afterthought so to speak within the airport framework itself.



VA had to actually extend the terminal building at BNE to make the lounge larger (and create the part-time premium entry).
Poll: Should there be a separate Virgin Aust lounge for business class passengers?
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James C

By vbarberini | Jul 12, 2019, 09:09 AM
I propose (from my arm chair) that in Sydney - they "upgrade" the upstairs to be a Platinum / Business Lounge - and can call it their "Premium Sydney Lounge" - for Domestic.
All aspects of layout, catering exist and easy to "upgrade" the atmosphere and offering. Maybe in this space, they can offer spirits for those who want those, a finer "bubbles" offering, better wines and a better food menu.
Sounds like a winner to me :-p

I was thinking the same. That upstairs space is under-utilised.
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By tonyw | Jul 12, 2019, 08:12 PM
PQQ-BNE, PQQ-SYD, PQQ- anywhere!!!!! no Business class available! Sardine Class only!
If we come off Business from elsewhere I sure as "Heck" want lounge waiting, waiting for the connection.
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GB18

By Dolly | Jul 13, 2019, 09:33 AM
No. What is really needed is a seperate boarding priory lane for business class passengers. There are no so many people able to join the priority queue it is no longer a perk when you have paid much extra for your travel.
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vbarberini

By johnaboxall | Jul 13, 2019, 04:55 PM
No. What is really needed is a seperate boarding priory lane for business class passengers. There are no so many people able to join the priority queue it is no longer a perk when you have paid much extra for your travel.

If you're paying to fly in J you're doing it wrong.
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By xtfer | Jul 14, 2019, 10:33 PM
The last time I was in a Qantas business lounge (about two weeks ago), it was an absolute pig sty. Not a single tidy table in the place. No staff to be seen.


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Keith

By greg959 | Jul 14, 2019, 10:44 PM
It’s disappointing they haven’t done it yet - they seem to be trading mainly off their premium entry in Sydney and premium exit in Melbourne, which are great but let down by the one tier lounge (especially the sad one in Syd).

The other curious thing is that their ‘The Club’ offering is significantly better than the Chairman’s Lounge, so they’re obviously targeting high value customers but have decided not to push the service down to the road warriors beneath the C-Level execs and Secretary/Dep Sec level in government.

I suspect Virgin underestimates how many of those people they’d be able to wrestle off Qantas if they introduced a three tier service, even if only on the SYD-MEL pairing. As a Platinum QF member who previously held status with VA, I’d jump at an opportunity to shift my business to them if they had a genuine three tier offering, given: (1) the woefully dated QF Business lounge in Sydney; (2) QF’s (still) rubbish upgrade/award availability; and (3) the declining quality of QF’s international offering relative to Virgin’s international partners like Singapore and Etihad. All they’d need to do is divide the SYD and MEL (and maybe a couple of years later the CBR/PER/BNE) lounges to capture a chunk of the high spend market I reckon.
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