Unlikely to make Platinum Status

By BJ01 | Sep 06, 2017, 01:41 PM
Currently VA Platinum. Have been Platinum for 3 years. Will not meet re-qualification status credits for Plat or Gold this year as I have been travelling more with QF & TG in the last 9 months.
2 months after review date I will land about 800 status credits with VA within 4 weeks
Have heard that Velocity only downgrade one tier at a time? Is that correct? Gold would be OK - just trying to preserve Lounge Access in the USA and no bag fees with Delta
What's the chances? Any suggestions would be appreciated

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By ausJCP | Sep 06, 2017, 02:16 PM
Yes, you will be downgraded one tier at a time if you have insufficient status credits. In your case, you will drop from Platinum to Gold. This tiered downgrade practice is commonly known as a "soft landing" among many frequent flyer programs.

In fact, it features in Virgin's program T&C's:

22.6.1 If the total number of Status Credits earned and Eligible Sectors flown at a Member's Review Date does not meet the criteria in clause 22.1.4 to maintain their current Membership Level, then the Member's Membership Level will be downgraded to the Membership Level below their current Membership Level.

Happy flying! :-)
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BJ01

By mviy | Sep 06, 2017, 02:18 PM
QF does soft landings as well, which is handy if your flying patterns switch back to mostly Virgin.
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BJ01

By mhotchin | Sep 06, 2017, 02:26 PM
It could be worth emailing velocity? 

I've had my status renewed as platinum in the past and they waived the requalification rules as a goodwill gesture for my continued loyalty even though I didn't have the required flights. 
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BJ01

By Valerio | Sep 06, 2017, 03:03 PM
I'm in the same boat - despite going on an around the world work trip in business class I couldn't make it work on any VA airlines (costs were way too high) so did a bunch of Star Alliance airlines instead. So instead I am now a SilverKris flyer and soon-to-be-Gold VA member.. sigh. No more economyX seats for me...
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By BJ01 | Sep 06, 2017, 05:53 PM
Thanks everyone for your advice, appreciate it!
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By Matt_01 | Sep 07, 2017, 05:23 PM
I am not sure what you mean by 2 months after review date you will have 800sc within 4 weeks. 
Earlier this year I was in slightly different situation I had 800+ SC just no segments flown. When I called VA they indicated there once off, once only 1 month grace period to make up SC or flights. I am not sure if this is a published benefit but worth a go. 
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By arwsales | Sep 08, 2017, 05:40 PM
Currently VA Platinum. Have been Platinum for 3 years. Will not meet re-qualification status credits for Plat or Gold this year as I have been travelling more with QF & TG in the last 9 months.
2 months after review date I will land about 800 status credits with VA within 4 weeks
Have heard that Velocity only downgrade one tier at a time? Is that correct? Gold would be OK - just trying to preserve Lounge Access in the USA and no bag fees with Delta
What's the chances? Any suggestions would be appreciated

I had a similar situation and rang the Velocity people to discuss it, without hesitation they reviewed my account and came back to me to say they wouldn't be downgrading me from Platinum. Exceptional customer service, the kind of two way loyalty that you don't see much anymore. I couldn't be happier with them and have spent a tonne of money already this year with VA to repay them. I recommend you give them a quick call.
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