Is one-hour transit time enough in Hong Kong?

By brettepi | Jul 10, 2017, 02:10 PM
I am flying next year from Sydney to New York via Hong Kong and the transit time is only 55 minutes. Is that too short to make it onto the next flight or am i going to miss the flight? They are both with Cathay Pacific and i would be checking into Sydney all the way through.
No member give thanks

By djcz | Jul 10, 2017, 02:19 PM
It's definitely do-able as I find CX and HKG airport are quite efficient, but it can all depend if you depart SYD on-time or delayed. If the flight is missed due to the delay of you arriving into HKG and you've booked it all the way to New York on Cathay, they should put you on the next available flight.
Member who gave thanks

brettepi

By GregXL | Jul 10, 2017, 02:48 PM
CX run many sub one hour connections, so it must work most of the time. I've done 4 Perth to Tokyo trips and had one missed connection in Hong Kong.  CX put us in the airport Hyatt overnight and on the first flight in the morning. The other connections were easy.
Member who gave thanks

brettepi

By JTG | Jul 10, 2017, 04:39 PM
I have travelled from Sydney to China about ten times over the last year with connection time of less than an hour in Hong Kong. On about half of those occasions we have left Sydney late and I have been worried about making my connection, but have always made it. My record (shortest) connection is 24 minutes from doors opening on my inbound flight to doors closing on my outgoing flight
Member who gave thanks

brettepi

By mspcooper | Jul 10, 2017, 04:49 PM
If the connection is tight, they will have an efficient team right at the end of the aerobridge with flight number (and sometimes even names) to get you to the next aircraft as quick as possible. You get through the staff security line if it is crowded as well. HKG is one of the most efficient airports you can transit through. 
Member who gave thanks

brettepi

By dmaconaghie | Jul 12, 2017, 03:47 PM
This will be a gamble. I transit thru HK on a reg basis and more often than not they have me on 60mins transfers. If the flight arrives close to on time you will probably make the flight although there may be a  chance your bags will not. If you more than 15-20 mins late your going to be bumped.
No member give thanks

By Himeno | Jul 12, 2017, 04:03 PM
HKG is one of the better airports to connect through.

Towards the end of the flight into HKG, the IFE system on CX flights will show connecting gate information for CX flights (and limited known oneworld connections).
If the connection is tight, there will be CX staff at the arrivals gate with either express passes through security (and buggy/staff escort if needed) or new boarding passes for the rebooked flight.

Which flights are you booking? There are 4 SYD-HKG CX flights and 4 HKG-JFK CX flights (though one HKG-JFK transits via YVR) daily.
No member give thanks

By triumph8 | Jul 12, 2017, 04:30 PM
in my experience as long as you are on cathay it wont be a problem, if you are changing airlines you have no chance unless you only have carry on.
Member who gave thanks

David Flynn

By David | Jul 12, 2017, 04:33 PM
I've done it without drama. Wasn't much fun, mind you, because it's basically getting off one plane, getting through the transit channel, then getting onto another plane. There's zero lounge time if the gates are at opposite ends of the airport, and near-zero in most other circumstances. CX does very well at managing these tight connections, as Himeno has noted above. If there's no CX staff on hand, you want to check any slip they give you at check-in for your first flight which may have HKG transfer information – this will include a map showing the locations of the transit channels, because often there's a smaller one much closer to your arrivals gate than the main E/W transit portals, and that can be quite a time-saver. All that said: if you have a choice in your bookings I would definitely avoid a 1 hour transit, and especially if you have lounge access, shoot for 2-3 hours.
No member give thanks

By Himeno | Jul 12, 2017, 08:32 PM
I should note that the connecting info on the IFE system will appear on the moving map rotation. (change to the map channel and the flight info will be in the rotation among the temp/time/speed/altitude info)

CX tends to give people with connections a connecting flight boarding pass holder. They'll slip the boarding pass for the 2nd flight and any lounge invites in the holder and normally attach the baggage claim check.
The holder has a map of HKG showing customs/immigration, connection screening checkpoints, airline transfer desk locations and the locations of CX lounges with selected gate numbers marked (just enough to get the idea where gates are).
This map is also in the CX inflight magazine.
Once you see the connecting gate info on the screen (it will also tell you which gate you should arrive at), look at the map and find the nearest checkpoint to the gate you're heading to.
Most people follow the signs and head to the main checkpoints or immigration. It might be quicker to head in the other direction, or past those larger signed checkpoints, to the smaller checkpoints if they are closer to your gate.
for example, you could arrive at gate 3 and be connecting to gate 31. It would be quicker to walk right past the transfer desks and main E1/E2 checkpoints and go through the T3 checkpoint. Less people on the arrivals level, a less busy checkpoint and avoids a lot of the traffic and shops upstairs on departures while getting you closer to your gate.
No member give thanks

By aklfan | Jul 12, 2017, 10:18 PM
I flew LHR to AKL via HKG in Feb . Had a 55 minute connection from VS to ANZ , went perfectly. ANZ staff were waiting to show us to security  , even had 10 mins in the United lounge , all very impressive..
No member give thanks

By lionelhutz | Jul 13, 2017, 09:19 AM
I had a 55 minute connection in HKG last year from London to Melbourne. I was all ready to rush but it was absolutely fine. Walked to transit gate, down to departures, I even had the chance to visit the lounge and have a very short shower and a few dumplings. If the connection time is really short, they'll have an agent to meet you at the gate and walk you through it.

All this assumes that your flight is on time, if it's late obviously there will be nothing they can do - you might want to check when the next Oneworld flight is as a fallback.
Last edited by lionelhutz at Jul 13, 2017, 09.19 AM.
No member give thanks

By btaus | Jul 13, 2017, 10:34 AM
I've had a 55 minute connection from PEK-MEL on CX before ADL-MEL cancelled, but due to the Chinese ATC, our plane landed 2 hour late at HKG. CX even sent a representative to my arrival gate to handle issues (for being an oneworld Emerald member, maybe?), then they rebooked me on nonstop to MEL departing midnight. (original itineraries was PEK-HKG-ADL-MEL)
Summary: if your flight does not involve Mainland Chinese destination (famed for heavy ATC delay), it's totally fine.
Last edited by btaus at Jul 13, 2017, 10.36 AM.
Member who gave thanks

Yvan J Drake

By Himeno | Jul 13, 2017, 03:50 PM
CX even sent a representative to my arrival gate to handle issues (for being an oneworld Emerald member, maybe?), then they rebooked me on nonstop to MEL departing midnight. (original itineraries was PEK-HKG-ADL-MEL)
Status has nothing to do with it. It is something CX has done for tight/missed connections at HKG for years.
oneworld has "Global Support" offices at a number of hubs which are staffed by oneworld members operating at those ports. They monitor oneworld connections through that port and if a possible issue with tight or missed connections comes up, they have staff meet the aircraft on arrival and provided express passes and/or rebooked boarding passes as needed. They have these at LHR, MAD, JFK, MIA, DFW, ORD, LAX, NRT and HKG. I believe they also have them at SYD and HND, but the oneworld site doesn't note that.
No member give thanks

By LawrenceD | Jul 14, 2017, 11:07 PM
I got bumped last year with 60 mins between flights. Said my bags wouldn't make it. Only time I have been bumped. Emirates hold the plane to Perth a little to ensure no long waits. My original flight was late out of Manila...oldest creakiest 747 in the Fleet. Even the cabin staff winced at take off!
No member give thanks

By jefflu88 | Jul 19, 2017, 10:43 AM
Anyone had experience with transitting to different airline (not in the same alliance and not checked in through the entire journey). Theres extensive info on transfers desks airside where you can check in and proceed with onward journey without going through immigration. How does this work with checked bags?
No member give thanks

×
×

Forgot Password

If you’ve forgotten your password, simply enter your email address below, then click 'Submit'. We’ll send you an email to re-activate your account and enter a new password.

×