Qantas online chat vs phone

"I used the Qantas chat this morning to upgrade as the booking had the 'Change' button greyed out. I have to say, a great experience. The whole process was 10 minutes. I confirmed the price and credit card details (a separate side window appeared on the chat box). 15 minutes late, flight ticketed...."

4 days, 19 hours ago

QF fleet management & 747 replacements

"I think the end of the 747 has already been factored. They will hang on to the 747 until it's time to wave them off and not because of necessity, but because they are owned, fuel is not as expensive as it once was and they can flog them as much or as little as they want. I am told their D check d..."

1 week ago

Air NZ or other Star Alliance status match

"They did their Touch of Gold promotion last year. I have not been told of one this year."

1 week, 5 days ago

Ridiculous Fees

"I have had your issue on the Qantas website. So I phoned Qantas and, as djtech intimates, I explained to them the issue and the change fee was waived. As a side note, years ago, I had a run of problems dealing with Virgin, so I took my money elsewhere and have not been back."

2 weeks, 2 days ago

Do Qantas put their prices up during DSC promotions?

"We have booked excellent fares during double status promotions to UK, Vancouver in the past. We are hoping for another double status credit promotion in February too."

3 weeks, 3 days ago

Qantas Boeing 747 back on Sydney-Perth?

"Originally Posted by OCA For us morons what does OEB & OJD stand for??? It is an aircraft registration... VH-OEB & VH-OJD. VH-OJD however has been retired for about five years now."

1 month, 2 weeks, 5 days ago

How long for Qantas Double Status to appear?

"Thank you all for your replies. I phoned Qantas Frequent Flyer and after examining my bookings, they credited me the double status points within half hour of the call. I asked what the problem was as this has not happened previously. Apparently it has to do with an upgrade to their systems that o..."

1 month, 2 weeks, 5 days ago

How long for Qantas Double Status to appear?

"Hi all, I have flown some sectors that I purchased during the Qantas Double Status Credits promotion earlier this year. Some flights were two weeks ago. However the double status credits have not appeared? Does it usually take this long?"

1 month, 2 weeks, 6 days ago

Cancelled Qantas Sydney-Vancouver Seasonal Flights

"I phoned Qantas tonight and the operator said December 2019/January 2020 flights to be loaded in late January 2019.We flew in December 2017 and home January 2018 on Qantas and the flights were packed. "

2 months, 1 week, 4 days ago
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