Australian Business Traveller

Airlines news

How to complain to an airline — and get results

Every airline makes mistakes — admittedly some more than others — and every traveller has been caught out by delays, lost luggage, faulty seats, a borked inflight entertainmen...

POSTED ON 25/1/13 29 comments
Finnair to ditch in-seat entertainment screens for iPads

Finnair is considering replacing expensive in-seat video screens with tablets like the iPad, with a system which may debut when its next-gen Airbus A350 jetliners take to the skies in 2014. On top...

POSTED ON 24/8/11 0 comments
Qantas to launch premium Asian airline, but it's "not Qantas"

Qantas will launch a new premium airline somewhere in Asia, that will be competitive with Singapore Airlines, Qantas CEO Alan Joyce this morning confirmed. But he said it will not be majority Qant...

POSTED ON 16/8/11 0 comments
Middle Eastern airlines ready to swoop on Qantas

Etihad, the young Middle Eastern airline run by Australian aviation veteran James Hogan, says it has every intention of snapping up routes dropped by Qantas in its upcoming restructure. The troubl...

POSTED ON 15/8/11 0 comments
Amenity kits? Just give us comfortable seats and inflight Wi-Fi

Passengers flying for business are looking for maximum seat comfort and Wi-Fi but they couldn’t care less about in-flight comfort kits. A new online poll released by Australian business trav...

POSTED ON 12/7/11 1 comment
Be prepared: frequent flyer tips to deal with travel cancellations and disruptions

Predictions of delayed flights, cancelled journeys and travel disruptions on the news -- or Australian Business Traveller's @AusBT twitter account? There's any number of reasons for extensive or w...

POSTED ON 27/6/11 0 comments
Qantas earns over $1billion per year from Frequent Flyer points

Qantas might be struggling, but its Frequent Flyer program is raising over a billion dollars a year, along with almost $350 million in ancillary fees from baggage and other non-ticket extras. ...

POSTED ON 3/6/11 0 comments
Qantas Next-Generation Check-in: top 10 things you need to know

Qantas’ Next-Generation Check-in system is now in full-swing, with the associated reduction of baggage allowances from June 1. Here are the top 10 things you need to know about the new check...

POSTED ON 2/6/11 6 comments
Qantas overhauls Frequent Flyer program, introduces new Platinum One level

Qantas is rolling out significant changes to its Qantas Frequent Flyer program in the face of a new frequent flyer offering from Virgin Australia due in July. Silver and Gold members of the Qantas...

POSTED ON 17/5/11 8 comments
Qantas to launch a premium Asian airline?

Qantas may not be calling Australia home forever, if rumours pan out that it plans to launch a premium airline based in Asia. CEO Alan Joyce softened the ground for the move when he warned very bl...

POSTED ON 13/5/11 1 comment