Qantas has taken top spot in the 2012 World Airline Awards for its superb international first class lounge at Sydney Airport.
Australian Business Traveller has always considered the Qantas First Lounge as being truly 'world class' for its Neil Perry food, Payot spa, design and overall service, and this recognition as World's Best First Class Airline Lounge is past due
To appreciate what makes the Qantas First Lounge so special, check out are some of our exclusive articles:
- Behind the scenes: fine dining at the Qantas First Lounge
- We talk to Rockpool: how the seasonal menus are crafted
- Seven expert tips to make the most of your visit to the Qantas First Class Lounge
The Red Roo also doubled up in premium economy, winning World's Best Premium Economy Class Airline and Best Premium Economy Class Onboard Catering.
Virgin Australia took the podium as Best Airline in the Australia-Pacific region, ahead of Qantas and Air New Zealand, while also garnering the gong for Best Staff Service.
Rounding out the Aussie trifecta was Jetstar, recognised as the region's Best Low-Cost Airline.
Cathay Pacific took the tophy for the World's Best Business Class Airline – another call we endorse, as the new seats are tops and the service, in-flight entertainment and lounges remain five star.
However, considering just the business class seat by itself, that nod went to Oman Air.
Etihad triple-dipped in the World's Best First Class Airline, Best First Class Airline Seat and Best First Class Onboard Catering.
And the world's best airline overall for 2012? That went to Qatar for the second year running.
How the awards are, well, awarded...
The World Airline Awards are run by Skytrax (the company behind the Airline Equality website) and this year covered more than 200 airlines, with 18 million passengers from over a hundred different countries voting.
This makes it a pretty comprehensive airline passenger satisfaction survey, although it's driven more by the airlines than the passengers.
If you're signed up for an airline's frequent flyer emails, flip through the inflight magazine, browse its website or even walk through an airport you'll probably recall the pleading "vote for us!" advertisements.
What would you rate as the world's best airline? The best lounge? How about the best business class seat? Share your thoughts and discuss other readers' ratings below!
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About David Flynn
David Flynn is the editor of Australian Business Traveller and a bit of a travel tragic with a weakness for good coffee, shopping and lychee martinis.