Qantas will provide a free airport chauffeur service for international first class and business class travellers from April next year.
The Qantas Chauffeur Drive program matches that already offered by Emirates and is the first move in Qantas’ efforts to align its services with those of the Dubai carrier under the new Qantas-Emirates alliance.
An extension of the current paid chauffeur service, the free Chauffeur Drive will be available for flights of 12 hours or longer – such as flights between Australia and London, Dubai, Los Angeles, Dallas, New York, Santiago and Johannesburg.
It also applies to both end of the trip.
“Passengers will be collected in a luxury vehicle and driven to the airport to meet their flight” Qantas says.
“On arrival at their destination, they will be met by another chauffeur service and driven to their hotel, office or home.”
The service will also cover passengers connecting via a domestic flight from Adelaide, Brisbane, Canberra, Hobart, Perth, Sydney or Melbourne, as well as trans-Tasman travellers from Auckland, Christchurch and Wellington, who are joining a Qantas international flight.
Qantas Group CEO Alan Joyce said the service would be one of the many new benefits stemming from Qantas and Emirates aligning their products to provide a consistent, world-class customer experience.
“We know this door-to-door service will be very well received and it’s a prime example of the kind of benefits customers can expect from the new partnership” Joyce said.
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About David Flynn
David Flynn is the editor of Australian Business Traveller and a bit of a travel tragic with a weakness for good coffee, shopping and lychee martinis.